American at any time , your team are impolite and gave little if any clarification about why or what was occurring
I also experienced an absolute nightmare of a flight with them. I loaded out their 1500 word complaint form by slicing it all the way down to the point that even I didn't comprehend what I had gone through.
I not long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Because the Embraer is a small aircraft with minor leg space, my knees have been embedded during the seat again before me, and it was leading to soreness for me and also the passenger in that seat. I requested the stewardess (“Ellen) if I could transfer towards the exit isle, the place there was extra place. Once i requested she reported: “We are going to finish counting heads just before we begin participating in musical chairs.†When she concluded counting folks, I went forward and moved to at least one of two OPEN seats during the exit isle–I didn’t question her again on account of her impolite reaction the first time. Ellen arrived in excess of the general public deal with system: “Did you progress in the exit isle? Return to your seat.†I went again straight away. She continued about the PA: “There could be a $ten,000 great, and I'm not gonna pay it.
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh resulting from health issues. I recognize we can easily use our tickets within the 12 months from day of buy.
My partner And that i flew from Palm Springs to Ft. Myers Florida, to the return vacation, flight 2233 from Dallas, my spouse Rick Barnes was cut pretty poorly by some thing during the seat when he set our luggage within the overhead compartment. We called the Hostess and Despite the fact that blood was gushing out of the wound, he was given a band help to deal with the 5 inch gash in his explanation leg. We had been explained to that once everyone boarded, the hostess would return with the first support kit and would need to come up with a report.
I also need to touch upon the excellent service AA offers to the handicapped. I am eighty four several years previous and now need wheelchair support to obtain around from the airports. I had been shocked and delighted at the assistance I gained, and in addition for the attitudes with the people that assisted me Along with the wheelchair aid, and in addition the motorists of the handicap carts in Charlotte airport. They were being all so helpful and very helpful likewise.
no. 0012309351902 from SNA to DFW. I used to be issued future flight passes excellent for a year. I am producing to ask for which you waive the $two hundred transfer demand when I'm able to make use of the passes.
Gold #6CJY924: Record Locator: EVIXIM Your procedure wouldn't print boarding go for 2nd leg of vacation. Named Buyer Service: CS informed me I would need to wait 24 hrs so that you can print 2nd leg of journey. Educated CS this wasn't legitimate. Was placed on hold: CS arrived again and said I had been appropriate but to attend until finally 24 hrs as a way to print 2nd leg boarding pass.
Really let down re deficiency of acknowledgment of any pain I encountered. Seems like an easy courtesy.
I tried to utilize a $five hundred travel voucher for any latest flight and I was not able to do this as American Airlines refused to simply accept the voucher. Be sure to convey to tourists to help keep their seats and never be ripped off by these fictitious vouchers that AA provides for tourists to surrender their seats.
i required to be in chicago at the aforementioned time 10:03pm and so i contacted another Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back again. i want a refund for the entire return flight and the booked desired seat of 16F
Had good shopper service sine 1/17. Been pulled from the FRA flight and stayed for two times in Philly. Today one/19 I'll resume my flight to FRA with approximately par documentation. To my surprise the ticket agent at the check in counter ended up Certainly impolite, not helpful and expected me to hunt down my baggage that was checked in to the seventeenth Which I was unable to retrieve After i was pulled off the flight on Sunday.
I checked in moments in the past for flight 1329 from Phoenix to JFK. I am booked in First Class. I entered the Priority space to find no line and two agents standing at respective counters without any “Posture Closed†indicators any place.
I just lately took a flight from JFK to St Thomas on the Saturday eight am flight and experienced essentially the most helpful, productive knonwledgable flight attendant she was wonderful. I would like to thanks her for producing my excursion much more pleasing.