I have a request reference number 14716375252 from the vacation taken very last Nov. I would like to know the businesses response.
This really is my 1st practical experience with American Airlines and it has been the worst! My best friend and I took a family vacation to St. Maarten and there has been absolutely nothing but hassle Because the return flight. Very first, they couldn’t find her reservation and tried to costs her $1,a hundred for just a flight she previously paid for. Then, I used to be pressured to pay for a 2nd checked bag, Though I have ALWAYS been capable to examine the bag. Right after, my flight (2119) was delayed for over one hour. NOW I am on my connecting flight from MIA to ATL which flight is delayed about an hour or so. Does The usa Airlines comprehend We've got lives…friends and family finding us up through the airport?
On April 15th, 2013 I been given a sign in the mail from you and was particularly let down After i opened the envelope to begin to see the Check out penned out was around 1/4th the amount I'd initially submitted for reimbursement.
my grand mom take a flight from Ecuador 2/eighteen/sixteen (halt in Miami)in route to The big apple,when she was ready for getting her luggage what a shock she obtained!!her baggage was damaged and any person inside steal some great that was inside of,also the zipper was violated(broken)she lost in goods that she deliver it to my household Using the cost about $350 when she informed what transpires in AA counter in JFK NY they presented to changed her completely new baggage with an made use of and previous just one that appears like they get in the rubbish!!.also they stated that to fix usually takes about 4 weeks!
When there was about a 50 % hour to land I noticed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in precisely the same minute And that i get in touch with him and he or she repeated that we really needs to be there. In this particular moment he mentioned “remember to, don´t worry, I´m not concerned any more, therefore you shouldn´t be concerned any moreâ€.
The crimson tape to obtain a response a few serious messed up journey from get started to finish is awful. I are trying to have a reaction from AA even so the operate all around is exactly what AA wishes so you may surrender..GUESS WHAT ? i dont throw in the towel effortlessly. so AA i await your solution.
3) May well 5 at HPN we had to uncover chair…lady attendant couldn't push passenger up ramp on to airplane, so he walked…..Once we arrived at ORD we experienced to seek out chair at another gate….
06/18/16 – Have already been a faithful, frequent flyer buyer for over thirty many years. I h ave hardly ever viewed such bad buyer service and apathetic attitudes from AA workers. Presently sitting down at Miami Global, on a clear sunny saturday early morning, touring with 2 younger youngsters trying to reach Asheville with your airlines (document locator: WCEARA), but our flight to Charlotte was immediately delayed, producing us to overlook our flight to Asheville, all other flights are whole, we were despatched BACK as a result of security because your employees with the gate couldn’t (or wouldn’t), help us (that was exciting), then needed to run back again Right before we could get on the ticket counter since the flight departure was bumped back up!
I compensated yet another $twenty for a seat with much more room. You put me inside of a seat close to a very large man who took over 50 percent of my seat.
We will never fly American Airlines at any time all over again, and neither will my relatives and buddies. they may lose a LOT more than the $863 he mentioned.
To start with, while this e-mail will not be meant as being a reaction towards the remarks you only submitted, it does affirm Now we have received your opinions and possess assigned a reference number, which you see down below.
I felt compelled to state that I can no more fly with you, as you continue on to treat men and women devoid of respect. The most recent, the service Doggy situation. What is Improper with all your coaching? What ever it is actually, I can not fly with a firm that cannot effectively educate its personnel. Very good bye!
Report LOCATOR PKWHHY AMERICAN EAGLE navigate to these guys Our granddaughter graduated from New Mexico Condition on May well 14th. Our approach was to fly the next early morning to Phoenix on Flight 5635 We arrived within the airport at four:thirty am on May perhaps fifteenth and our flight AT six:15 AM was cancelled due to lack of communications for that pilot to direct his flight. Regrettably, there were no other flights to Phoenix that day. So we were given an right away stay in El Paso. We experienced previously turned within our rental automobile Therefore we were stranded at the lodge for that working day!!. The journey agent rescheduled our flight for the following day May perhaps sixteenth. We ended up checking out our tickets afterwards within the working day and realized one thing was wrong with our tickets so we went back to the airport and talked to your agent and we only had a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked While using the agent we might have been layed more than in Phoenix for one more day. We experienced also upgraded our seats so we lost about $two hundred in charges.
i have had terrible activities with american Airways. i can’t even level their client service as it is much below a just one star. customer relations representatives are impolite, shorter, and unfriendly.